Head to Head should defintely be the first tiebreaker - this is a head to head league not a points league. You are the Commissioner - at the end of the season if necessary just determine the order by head to head and those people will face each other.

It is possible that RB and I can tie - I could have more points than him - yet he can beat me twice and I would make the playoffs and he doesn't, yet he beat me twice. That's not right if something like that happens.

I have the uptmost faith that in the end you will make it right.

Of course if the scenerio I describe above does happen - that would be ok with me as long as I in fact make the playoffs. :p