I refreshed, deleted the cookies. How do you clear your cache?
In IE: Tools > Internet Options > Delete Files
In FF: Tools > Options > Privacy > Cache
Did you delete the Cookies via your browser, or with the "My Cookies" link at the bottom of the page? You're better off with the link, as it'll only delete the BB cookies and not ALL your cookies...
You may have to log out and back in, too...