Well, that's one of the primary reason that he's being criticized. He's either compassionate or he's not. We certainly do expect a religious man who is charged with looking after his parishoners to be compassionate, to overcome human foibles, and to minister unto his flock in the name of Jesus as Jesus would.
He can do those things without throwing the beliefs about the sacrament out the window. You don't need to be Catholic to see the priest was 100% right.
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